Peace of mind

Data Protection

Redundant hardware – Complete failover systems, mirrored real-time back ups, multiple discs and power supplies per server.
Software – Systematic software development on non-critical machines, integrated testing and rollback to previous versions when necessary.
Internal access – No access to data other than by those who actually need it, and all using only strong public-key encryption.
External access – Dedicated non-shared hardware, no non-essential software, frequent security patching, vulnerability checking, automated attack blocking. All public connections use SSL encryption.
Physical security – Our servers are hosted in RedBus Telecity in London docklands. The building has extreme levels of physical security, flood and fire protection, redundant network and electrical connections and cooling systems.
Low power consumption – All our servers use low-power CPUs and solid state disks, the majority pulling a tiny 12W at idle.
Loss of personnel – In the event of the loss of any key personnel, a copy of all access information is held in a secure location.

Email requirements – unsubscribe link, company details
Compliance – Strong adherence to UK, EU and US data protection laws
Spam issues – Efficient processing and resolution of arising issues.
No send to a friend – Avoiding sending email when not authorised by the recipient.
List provenance – Evidence of the recipient’s agreement to receiving mailings.
Duty of care – Ensuring correct procedures are followed.